New patients can find info on an initial phone consultation, scheduling sessions, fees & insurance, and office policies here. Dr. Kathy Allard works with patients at her Burlingame and Sonoma offices.

New Patient Guide:
How to Get Started

Getting started at a new practice can be a daunting experience. Here's all the info needed for new patients.

The best way for us to know if we might work well together is to meet and see what it’s like. Research continuously shows that it is the “fit” between client and therapist that promotes the best therapeutic outcome.


Step 1
Initial Phone

We can begin by scheduling a brief telephone consultation. This gives me a chance to learn a bit about your situation, and gives you a chance to learn a bit about how I listen and think as a therapist.

I offer an initial telephone consultation at no cost.


Step 2
Your Sessions

After your initial telephone consult, we can schedule a first session and further explore the possibility of working together. Next, we'll find a day and time that will be reserved as your session time. Usually, but not always, we meet a minimum of once a week for 45-60 minutes. I may recommend we meet more frequently, depending upon your mental health needs.


Step 3
Fees &

View all my fees as well as payment and insurance information.


Step 4

Before your first session, please read and complete the office forms and policies.